About Dubai CSD

Dubai CSD Management Team

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Ms. Haneen Al Hammadi

Position: Vice President – General Manager Operations

Brief: Haneen began her career with Dubai Financial Markets (DFM) in 2004 as part of the Depository Operations Team at the CSD Division and was responsible for handling the Investors Services.


She built a close relationship with Investors & played a key role in developing depository operations & introducing new services to Investors. She has played a key role in building a cash distribution mechanism to handle the dividends distribution of the listed companies at DFM. She was a key member in launching DFM eServices , iVESTOR Card & DFM Smart Services Mobile App. Haneen was appointed as General Manager of Depository Operations at Dubai CSD LLC in April 2020, as a result of Dubai Financial Market restructuring and segregating the post trade activities and the launch of the CSD. Her role is to manage the operations at Dubai CSD & develop the services provided to Dubai CSD stakeholders (Investors, Members, Listed Companies, Private Companies, Custodians & Official Authorities). Haneen has a Bachelor of Science in Management Information System from the American University of Sharjah (2003).

In her current role she is responsible for:

  • Overseeing daily operations of the organization to achieve efficiency and excellence.
  • Working with the Management to develop CSD operational strategy and create improvement plans to meet the strategic objective.
  • Implementing and reviewing appropriate operational policies and procedures to boost operational effectiveness.
  • Creating reliable internal controls and budgets and monitor adherence to those in line with organisations objectives.
  • Working closely with other internal stakeholders to promote operational efficiency.
  • Develop and build relationship with external stakeholder like Investors, Trading Members, Issuers, Depository Members, Custodians and other regulatory bodies. 


Division's main functions: