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Investor Information Update

As part of our commitment to regulatory requirements and maintaining accurate investor records, we request all investors to update their information with us via the DFM mobile app. This will help us ensure the highest level of transparency and security in our investor relationships.

Why Update?

Having up to date information is a requirement under the regulatory framework of the UAE, and mandatory for accessing DFM services. Having your information up to date helps us serve you better and ensures we have your accurate records.


Steps to Update

Investor Details Update

Documents Needed

Before you begin the process, there are a few essential documents that you'll need to gather. Please ensure that these documents are readily available in physical format before you begin the process:

Valid Emirates ID(for UAE Nationals & UAE Residents)
Valid Passport(for International Investors)

Step 1

Download DFM App

Please ensure to have the latest version of the DFM app installed in your mobile device.

Step 2

Login

Please log in to the DFM app with your credentials. If you have forgotten your login details, please follow the instructions on the login page to retrieve or reset them.

Step 3

Update your information

Once logged in, navigate to “More” > "Update your information", click on it to proceed.

Step 4

Provide Required Documents

Fill out the tabs flagged in red with accurate and up-to-date information. The form will include fields such as Identification documents, Personal & address details and Tax information.

Step 5

Upload Documents

Please ensure that you have the necessary identification documents ready for upload. These include a valid Emirates ID or passport. Follow the instructions to securely upload these documents.

Step 6

Confirmation

Once your information has been successfully verified, you will receive a confirmation message.

FAQs
Why is updating my information important?

Having your information up to date helps us serve you better and ensures we have your accurate records.

How often do I need to update?

To maintain accurate records, it is crucial to promptly update your information in case of any modifications in your personal details, such as a change in address or contact information, or if any of your documents have expired.

What happens if I don't update my information?

DFM needs accurate and up to date records to better serve investors. Accounts with inaccurate records may face suspension of certain services.


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